Testimonial
We are very pleased with the way in which EMS handled the production and logistics of the Direct Payment tour programme. They were professional and efficient and played a crucial role within the campaign team.
Colin Field, Senior Events Project Manager, Central Office of Information (COI)
Results
- Over 36 weeks, 325 field staff covered 699 venues nationwide and conducted interviews with 171,133 customers.
- 29,483 customers were referred to the Direct Payment Information line for further assistance throughout the campaign.
- 137,726 customers who visited the roadshow had their awareness heightened.
- By the end of the roadshow 88.8% of customers were using Direct Payment.
- This project is the largest and most complicated field-based activity ever undertaken at COI and it was delivered by EMS both on-time and to budget.